Register Your
RC4 User IDs


What is RC4 Wireless?

Demo Videos

RC4 Transmitters
_TX32D Transmitter
_FlexTX Transmitter

RX4 Remote Dimmers
_RX4-STD 500W
_RX4-MINI 200W
_RX4-HO 1000W

MSS Motion Safety
_RX4-FD Receiver

Technical Support
_Troubleshooting
_Frequently Asked Questions
_RC4 Specifications
_RC4 Warranty
_Theatrewireless User Group

Testimonials & Reviews
_RC4 Users
_RC4 Product Reviews

Contact Us
Online Request Form
_Toll-Free Telephone:
_866-258-4577
_Emergency Cellular:
_416-720-5802
_Skype:
_theatrewireless
_Email Us

List Prices

Seminars & Presentations

 

 

 

Press / Media Kit
_Press Releases
_Blurbs
_Images for Press & Web
_Colors

 

 

 
Where do you need a wireless lamp or motor today?


RC4 Technical Support

NEW USERS: Please Register Your RC4 User IDs NOW!

Are you using an RC4 Wireless system and having some trouble? Please review our troubleshooting suggestions. Most problems are easy to understand and solve.

One area where some users have difficulty is battery selection and maintenance. The right batteries and chargers will make all the difference in how satisfied you are with your RC4 wireless system. Learn more about batteries by downloading our Battery Maintenance booklet.

For additional help, choose the option you prefer:

  • MSN Messaging msn@theatrewireless.com

  • call toll free 1-866-258-4577

  • emergency cellular support 416-720-5802

  • Skype Internet telephone theatrewireless

  • SkypeIn New York telephone support 646-808-0402

 

PLEASE EMAIL US FOR AUTHORIZATION BEFORE SHIPPING ANYTHING BACK FOR SERVICE OR UPGRADE.

Troubleshooting

The RC4 system is VERY tolerant of radio signal degradation and electrical noise. Most users have no problems... in fact, at the time of this writing only one radio interference problem has ever been reported with an RC4 system, and was corrected when the... - more -

Frequently Asked Questions

We’re listening! Several times each year, RC4 exhibits as various tradeshows. We speak with hundreds of visitors and answer thousands of questions. - more -

RC4 Specifications

RC4 systems will not interfere with, or suffer interference from, most wireless microphones, headsets, intercoms, walkie-talkies, taxi-cabs, pagers, cellphones, or remote controls. The RC4 system is unaffected by equipment operating on other frequencies, particularly 2.4Ghz. - more -

RC4 Warranty

The RC4 Warranty is the best in the business, including Seven Day Easy Return, Thirty-Day Replacement or Fast Turn, and One Full Year general parts and labor. - more -


Theatrewireless Yahoo Group

The Theatrewireless Yahoo Group provides insight and assistance with wireless techniques, battery types, charging and charge cycles, safe operation of DC systems at high amperages and wattages, and more.

Subscribe to the Remote Control Lights & Motion User Group


Toll-Free:
1-866-258-4577

Emergency Cellular:
416-720-5802

Email Tech Support

MSN Messaging msn@theatrewireless.com
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Soundsculpture Incorporated / RC4 Wireless accepts no liability for direct, indirect, or consequential damages resulting from the use of any Soundsculpture product or group of products, including the RC4-MSS Motion Safety System. The RC4-MSS has not been evaluated by any 3rd-party safety authority. Soundsculpture does not guarantee the suitability of any product for any purpose; user assumes all risk. RC4 dimmers and the MSS must be used strictly in accordance with manufacturer's instructions and cannot be used for unsupervised operation. Soundsculpture products must be installed and operated only by qualified technicians, only for their intended purpose as outlined in the manufacturer's documentation, and should be inspected and tested on a regular basis to ensure proper operation. A physical deadman switch or other human intervention method must be used in all cases where human safety may be at risk.

(c)2006 Soundsculpture Incorporated. All right reserved. RC4 Wireless, RC4 Wireless Dimming, RC4 Wireless Motion, MSS, Motor Safety System, RC4 is the Power of Wireless, and the RC4 Wireless, Wireless Dimming, and Wireless Motion logos are trademarks of Soundsculpture Incorporated.

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