RC4 Technical Support

NEW USERS: Click here to register your RC4 User IDs NOW!

PLEASE EMAIL US FOR AUTHORIZATION BEFORE SHIPPING ANYTHING BACK FOR SERVICE OR UPGRADE.

 

Troubleshooting - Online Support Forum

Please visit our Technical Support Forum for live support from RC4 and other users:
http://theatrewireless.freeforums.org/

 

RC4 User Manuals and Other Documents

Battery Selection and Maintenance
Most wireless dimming problems are the result by undersized or poorly maintained batteries. Read this booklet for help making the right choices.

RC6 Wireless Motion Control
Please contact RC4 technical support.

RC4BlackMagic (Gray Label)
Coming soon.

RC5 (Original) and RC5 Series 2 High Security Wireless DMX
Please contact RC4 technical support.

RC4Magic

RC4Magic Series 2 - User Manual (Purple Label)
RC4Magic Series 2 - DMX4dim-500

RC4Magic Series 2 - Pocket Console DMX
RC4Magic Series 2 - DMXio with Battery Option

Original RC4Magic User Manual (Yellow Label)
Original RC4Magic Quick-Start Guide (Yellow Label)

W-DIM for W-DMX

W-DIM for W-DMX User Manual r1.2

Legacy RC4 Wireless Systems:

RC4-FlexTX 2.x User Manual (2.6MB) - This 61-page detailed manual covers the 128-channel RC4-FlexTX 2.x transmitter and all RC4-RX4 receivers including the FD Functional Diversity motor control receiver. System setup and programming are clearly explained, including details of Voltage Reference Dimming, Digital Persistence, and the three FD motor control modes (Motor, Differential, and Servo). 2.6MB medium-res PDF file [Last updated Nov-2006]
Plus:
- Wiring Diagram for STD and MINI Receivers
- Wiring Diagram for HO High Output Receivers
- Wiring Diagram for FD Functional Diversity Receivers
- Wiring Diagram for RC4 Control of a Tiny Fogger

RC4-FlexTX User Manual (2.2MB for screen viewing) - This 44-page detailed manual covers the 128-channel RC4-FlexTX transmitter and RC4-RX4 receivers of all 3 sizes. System setup and programming are clearly explained, including details of Voltage Reference Dimming and Digital Persistence. Download a 2.2MB PDF file for screen viewing, or a 5.5MB PDF file for high-res printing. The larger file provides clearer illustrations. [Last updated Jan-2006]

RC4 2.0 User Manual (900KB for screen viewing) - This 41-page detailed manual covers 32-channel TX32D transmitters and RC4-RX4 receivers. System setup and programming is clearly explained. RC4 2.0 firmware has been shipping since February 2005, and does not support Voltage Reference Dimming or Digital Persistence. Download a 900K PDF file for screen viewing, or a 20MB file for high-res printing. The larger file provides clearer illustrations. [Last updated July-2005]

RC4 1.x Operating Notes (200K) - RC4 1.x firmware shipped from December 2003 through February 2005.

Please contact RC4 Wireless for SNET2 and RC3 User Manuals.

 

RC4 Warranty

The RC4 Warranty is the best in the business, including Seven Day Easy Return, Thirty-Day Replacement or Fast Turn, and One Full Year general parts and labor. - more -

 

Please visit our Technical Support Forum for live support from RC4 and other users:
http://theatrewireless.freeforums.org/

 

 

Toll-Free Telephone:
1-866-258-4577

Emergency Cellular:
416-720-5802

Email Tech Support

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